Shipping Policy

you can 100% trust us !

Processing Time

• Orders are processed within 1-3 business days after purchase confirmation.

Live Bird Shipping

• Live birds are shipped only within approved zones to ensure their safety.

• All live bird shipments include proper ventilation, secure packaging, and necessary care materials.

• Customers must ensure they are available to receive the shipment on the delivery date.

Damage or Delays

• We are 100% responsible for delays caused by carriers, weather, or unforeseen events.

Return Policy

Live Birds

• Live birds cannot be returned. However, if there are health issues within 72 hours of arrival, we will work with you to resolve the issue. A veterinarian report may be required.